Online Purchases

All purchases through this website will be accompanied by full documentation and receipts.

Collecting Thai amulets can be a very engaging hobby and a fulfilling pastime, but unfortunately its a market dominated by fake products. We want every customer to be assured that any amulet sold by Love-Magick.Com is original and authentic.

For that reason almost every amulet purchased through this website carries a 6 month Guarantee of Authenticity.

What is your international returns policy?

All purchases through this website will be accompanied by full documentation and receipts.

Collecting Thai amulets can be a very engaging hobby and a fulfilling pastime, but unfortunately its a market dominated by fake products. We want every customer to be assured that any amulet sold by Thai-Amulets.Com is original and authentic. For that reason almost every amulet purchased through this website carries a 6 month Guarantee of Authenticity. In addition many can optionally be supplied with an independent Certificate of Authenticity. Our guarantee period is considerably longer than the industry standard of 14 days.

If an amulet covered by the guarantee is found not to be entirely authentic during the guarantee period, it may be returned for a full and complete refund. This is a no quibbles guarantee and to that end we have fully automated the process to ensure transparency throughout. Please be sure to read our full Terms and Conditions of business and in particular our Returns Policy for more detail about this guarantee and any limitation.

How can I find your international delivery policy?

Our shipping policy can be found here

What should I do if my order hasn't been delivered yet?

PLEASE ALLOW UP TO 14 DAYS FOR  WORLDWIDE DELIVERY. This provides us sufficient time to pack your order and ensure all the correct documentation has been included. Singapore & Malaysia should expect approx 7 days for delivery

We ship all orders via Courier in padded envelopes or cardboard boxes depending on the size of the order. As soon as we receive your order it is issued an individual barcode for status and order management, a copy of which will be received in your order confirmation email. As soon as your order is dispatched you will also receive  a 13 digit tracking/reference number

To avoid unnecessary communication, please note the following:

1. We do not ship by standard registered mail.
2. International orders may take up to 14 days to be delivered.
3. We do not rush ship orders under any circumstances.
4. Exact status of  your order can be monitored via your individual account panel

All  mail is insured by the courier to the value stated on the package. Should your order be lost or damaged in transit you will be re-reimbursed by the courier as per their own terms and conditions.  As an alternative and  by agreement the order will be replaced in full by ourselves where possible.

If you believe your order has been lost please contact us.

In the majority of cases where orders have been delayed they can generally be attributed to customs clearance.

How can I get a new returns note?

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I'm an international customer, have you received my returned items?

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